Chapter 2 of the twenty-first edition of Forum Retail will take place on 27 and 28 October, the event organized by IKN Italy with the patronage of Camera Buyer Italia, which is the largest technological networking hub for the retail community.
On the first day, which includes a Live Streaming format, the agenda will focus on the 3 pillars for the digital push: EU NextGen, Omnichannel and Sustainability.
In detail, the speakers will discuss:
- Inspirational Speech – Next Generation Italia: the plan to design the future of the country
- Roundtable – From the rubble of the pandemic: the relaunch of Italian restaurants like a phoenix between sustainability and digitization
- Speech – Smart Retailer and Unique CX: what it means to put IOT at the service of brands and consumers
- Roundtable – Next To 2022. Omnichannel and Social: the assets of the new global trade
- Case History – “Every order is a desire – 16 flavors + 1”: ice cream becomes digital with an e-commerce that helps children in difficulty
- Case History – Glocal e-retail:the future of fashion e-commerce according to Zalando, between support for physical stores and sustainability
- Market Vision – Cloud Transformation: how to create safe and intelligent seamless omnichannel platforms
- Case History – Dal dark store al fast delivery: la rivoluzione dell’e-commerce che promette una CX in 10 minuti
- International Speech – Everdrop, the dissolvable cleaning tablet arrives in Italy
- Roundtable – EU 2030 to the new role of digital: the new Next Gen projects that will change our future.
The Main Conference, scheduled for October 28 in hybrid format, will be an opportunity to get in touch with CEO, General Managers, Chief Marketing & Innovation Officer to learn how they are reshaping the customer experience, balancing the balance between physical and online.
The day will kick off with the Plenary Session which will deal with the theme “Hybrid is here: CEO Insights on the store of the future”. Numerous Thematic Sessions that will take place during the day: “Real Estate & Proptech Stage”, “Experience Stage”, “Innovation Tech Stage”, “Retail & Payments”, “Games Food&Bev AFH and new CX for the Bet&Win in Italy”, “Retail in the UAE: prospects”, “Private Interactive Session: Conversational Commerce”, as well as a series of Business Tables and the closing Plenary in which the speakers will discuss on Social Media, Globalization, NewTechnology.
Forum Retail 2021 it involves several sectors: Fashion & Accessories, GDS, Consumer Goods, TelCo & Media, Pharma & Healthcare, Luxury, Banking, Leisure, Real Estate and Ho.Re.Ca.
Camera Buyer Italia will be involved in the round table “Luxury Fashion – new consumption between industry digitization and cross-channel shopping experience” together with Twinset and Veepee.